How do I deal with 712d841a alerts generated by custom templates?

How do I deal with 712d841a alerts generated by custom templates?

We have received so many below alerts this weekend due to relocation failure due to less then 10% space left in pool.

Received alerts like “FAST VP relocations fail with error code 712d841a with extended code 0xe12d8709.”

Time Stamp 05/22/12 10:39:04 (GMT) Event Number 712d841a Severity Error Host SPB Storage Array FCN00120xxxxxx SP N/A Device N/A Description Internal Information Only. Could not complete operation Relocate 0xB00000D5A allocate slice failed because  0xe12d8709.

00000400 03002c00 d3040000 1a842de1 1a842de1 00000000 00000000 00000000 00000000 00000000 712d841a

SAN : EMC VNX5300 / VNX Operating Environment (OE) 7.x

Solution :

The following steps i have done to fix the email alerts issue:

  1. Stop using the custom template.
  2. Export the template.
  3. Modify the template manually with a text editor and replace: Event
    {
    Min 0x712d8000
    Max 0x712dbfff
    Threshold 1
    Interval 1
    } with Event
    {
    Min 0x712d8000
    Max 0x712d8419
    Threshold 1
    Interval 1
    }
    Event
    {
    Min 0x712d841b
    Max 0x712dbfff
    Threshold 1
    Interval 1
    }
  4. Delete the old template.
  5. Import the new template.

Apply the new

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